Dev and QA consistently face this issue of not being on the same page, or missing some details in the communication process of bug ticket filing. This causes un-necessary cycles between the dev and the QA.
So this is a quick post to summarise the top details that you should never miss from your JIRA ticket before sending it across.
- Steps to reproduce
- Expected Result
- Actual Result
- Environment Detail
- Platform: Android/iOS
- OS version
- Screen Size
- Device type
- Test mode
- Screen shots
- How frequently is it reproducible: Always/Intermittently
Here is my JIRA ticket to show you the details.
If you are a Dev reading this post, please comment your thoughts and/or mention any other details you would like to see on the ticket.
Hope the post is helpful. Cheers